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Whether you're a small business, a growing team, or an agency, Brand2Chat helps you bring customer conversations together, simplify support, and build stronger relationships. Choose a plan that fits your business.
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Compare features across all plans
Find the right channels, support tools, and branding options for your team.
| Features by plan | Free Get started | Team Get started | Business Get started | Professional Get started |
|---|---|---|---|---|
| Users & brands | ||||
| Team members who can sign in to your workspace to manage and respond to customer conversations. | 1 | 5 | 10 | 20 |
| Separate businesses or brands you can manage in Brand2Chat, helping you organize support for each business. | 1 | 5 | 10 | 20 |
| Features | ||||
| Add a chat widget to your website so visitors can ask questions and contact your support team while browsing. | ✓ | ✓ | ✓ | ✓ |
| Talk with website visitors in real time to answer questions and help them while they browse. | ✓ | ✓ | ✓ | ✓ |
| A shared workspace where agents can read customer messages, follow conversation history, and respond to enquiries. | ✓ | ✓ | ✓ | ✓ |
| Review support activity and conversation reports to understand team performance and find areas to improve. | ✓ | ✓ | ✓ | ✓ |
| Organize support information and answers to common questions so helpful guidance is easier to find. | ✓ | ✓ | ✓ | ✓ |
| Use AI to assist with customer conversations and help answer common questions. | — | ✓ | ✓ | ✓ |
| Organize customer requests as support tickets so your team can track each issue through to resolution. | — | — | ✓ | ✓ |
| Channels & integrations | ||||
| Read and reply to messages sent to your Facebook Page from your support workspace. | — | ✓ | ✓ | ✓ |
| Manage Instagram direct messages alongside your other customer conversations, making enquiries easier to follow up. | — | ✓ | ✓ | ✓ |
| Bring WhatsApp business messages into a shared workspace so your team can respond and keep track of customer conversations. | — | — | ✓ | ✓ |
| Social profiles or business messaging accounts connected to your workspace so your team can manage their messages in one place. | 0 | 5 | 10 | 20 |
| Branding & customization | ||||
| Present the customer support experience under your own brand for a consistent identity across customer interactions. | — | — | — | ✓ |
| Use your own web address for the support experience so customers recognize your business when they visit. | — | — | — | ✓ |
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FAQ’S
Frequently asked
question
Which chat channels does Brand2Chat support?
Brand2Chat supports Live chat, AI chat, Ticketing on your website, along with integrations for WhatsApp, Facebook, and Instagram are in the feature, making it a complete branded customer communication tool.
Can agencies manage multiple clients with Brand2Chat?
Yes, Brand2Chat is built for agencies, allowing you to manage multiple client chat widgets from a single dashboard with separate inboxes and branding for each.
Does Brand2Chat offer custom domain and customize chat widget?
Yes, Brand2Chat provides custom domain support, also you can customize your widget, so your clients see their own brand on every chat widget no Brand2Chat logo, no third-party watermark.
How can Brand2Chat improve team collaboration?
Yes, you can add multiple team members and you can allocate the tickets and chat inbox seperately to your team members, so your support team can collaborate on every conversation without confusion
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