Your Support
Command Center

Monitor every conversation, track agent performance, and see who's on your site in real time all from one powerful, easy-to-read dashboard.

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Brand2Chat customer support dashboard overview
Real-time visitor monitoring dashboard

Real-Time Visitor Monitoring

See every visitor on your website as they browse their location, current page, device, and browsing history. Identify high-intent visitors and proactively start conversations before they leave.

Agent Performance at a Glance

Track response times, chat duration, resolution rates, and customer satisfaction scores for every agent. Spot bottlenecks, reward top performers, and make data-driven decisions to improve your support quality.

Agent performance analytics panel
Live chat queue management interface

Live Queue & Chat Management

View all active, pending, and missed chats in one organized queue. Assign conversations to the right agents, transfer chats seamlessly, and ensure no customer inquiry ever goes unanswered.

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