Everything You Need
to Run Support
In One Dashboard

Monitor every conversation, track agent performance, and see who's on your site in real time all from one powerful, easy-to-read dashboard.

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Brand2Chat customer support dashboard overview
Live support metrics overview with conversation and agent stats

Support Metrics at a Glance

Get an instant snapshot of what's happening across your support operation. See total conversations, open chats, unread messages, active visitors, media messages, and online agents all updated in real time so you're never caught off guard.

Trend Analysis & Conversation Insights

Visualize your support activity over 14 days with line charts for conversations, messages, and visitors. Track open vs. closed conversation ratios, monitor agent workload and online status, and identify where your visitors are coming from all in one unified view.

14-day activity trend charts and conversation status analytics
Full Brand2Chat analytics dashboard with sidebar navigation

Your Complete Analytics Dashboard

Everything your team needs lives in one screen stat cards, activity trends, conversation status, agent workload, and visitor sources. Navigate seamlessly between modules using the sidebar and make informed decisions without switching between tools.

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