Yes. Brand2Chat is built with agencies in mind. You can manage multiple client chat widgets from a single dashboard, with separate inboxes, branding, and agent access for each client. Each client sees only their own branded widget with no Brand2Chat logo or watermark.

Yes. Brand2Chat provides full custom domain support. You can customize every part of the chat widget including colors, logo, agent names, and welcome messages so the entire experience looks and feels like it was built by your own team. No Brand2Chat branding appears anywhere on the widget.

Brand2Chat includes a shared team inbox where all incoming chats land in one place. You can assign conversations to specific agents, leave internal notes that customers cannot see, and hand off chats between team members without the customer needing to repeat themselves. Everyone on your team works from the same inbox so no conversation is missed or duplicated.

Basic chat analytics are available on all plans, including chat volume, response time, and agent activity. Advanced analytics including CSAT scores, detailed agent performance reports, and conversion tracking are available on higher-tier plans.

Three things set Brand2Chat apart. First, complete brand control your widget looks exactly like your brand with no third-party watermarks. Second, a genuinely free forever plan with no hidden limits on agents or conversations. Third, AI-powered reply suggestions that help your team respond faster while staying on-brand a feature most free tools do not offer.

We provide fast support via chat, email, and our knowledge base for all Brand2Chat users.