AI chat that helps your
customers and grows your business

Bring AI answers and human support together.
Help your customers find what they need, whenever they need you.

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✓ Free 15-Day Trial✓ No Credit Card Required
A customer smiling while using her phone
  1. Hi! Can I check the status of my recent order?
  2. Of course! Your order is on its way and will arrive tomorrow.
  3. Perfect. Thanks for the quick update!

One connected workspace.

  • Live chat
  • AI assistant
  • Team inbox
  • Knowledge base
Brand2Chat ticket management interface
AI ASSISTANT

Let AI handle the hello.
Keep the human touch.

Answer everyday questions with AI trained on your content. When a customer needs more help, bring in your team with the conversation already in hand.

  • Instant AI answers
  • Trained on your content
  • 24/7 assistance
  • Human handoff
Meet your AI assistant
Brand2Chat AI chat interface
KNOWLEDGE BASE

A little searching.
A lot more answers.

Make your best advice easy to find. Bring FAQs, guides, and helpful articles into a branded help center that works for your customers, even when your team is offline.

  • Help customers find answers on their own
  • Bring useful articles into the chat experience
Discover the knowledge base
Brand2Chat knowledge base interface
SHARED INBOX

Every conversation.
One clear view.

Give your team a shared space to respond, follow up, and stay in sync. Keep the conversation and its context together, so customers never have to start over.

  • Live conversations
  • Team collaboration
  • Ticket management
  • Customer context
Explore the inbox
Customer conversation in the Brand2Chat shared inbox
MORE WAYS TO BE HELPFUL

More customers. More conversations.
Keep support simple with Brand2Chat.

Give your team the tools to welcome visitors, stay organized, and see where to improve.

Live chat

Make your website feel
like a conversation.

Meet visitors right where their questions begin. Add a chat widget that feels like your brand and help them take the next step with confidence.

Explore live chat
Brand2Chat live chat
Visitor: I'd like to know more about the pricing plans. Support: We have Starter, Pro and Business plans. Which plan are you interested in?
Team workspace

Keep the context.
Move the conversation forward.

Bring your chats and tickets into a shared workspace. Give teammates the conversation history they need to follow up with a helpful, personal response.

See the team inbox
AI-powered support

Everyday questions,
answered without the wait.

Put your knowledge to work with AI trained on your content. Help customers find answers and bring in a teammate when they need a human touch.

Explore AI chat
Tickets

Keep requests organized.
Follow through on every ticket.

Give customer issues a clear place to move forward. Keep replies and request details together so your team can follow up and work toward a resolution.

Explore tickets
Reporting & insights

See what's working.
Make your next move clearer.

Keep an eye on support activity and team performance. Use your reports to spot trends and give your customers a better experience.

Discover reporting
FAQ’S

Good questions.
Straightforward answers.

Get to know Brand2Chat and find the right fit for your team.

Which chat channels does Brand2Chat support?
Brand2Chat supports Live chat, AI chat, Ticketing on your website, along with integrations for WhatsApp, Facebook, and Instagram are in the feature, making it a complete branded customer communication tool.
Can agencies manage multiple clients with Brand2Chat?
Yes, Brand2Chat is built for agencies, allowing you to manage multiple client chat widgets from a single dashboard with separate inboxes and branding for each.
Does Brand2Chat offer custom domain and customize chat widget?
Yes, Brand2Chat provides custom domain support, also you can customize your widget, so your clients see their own brand on every chat widget no Brand2Chat logo, no third-party watermark.
How can Brand2Chat improve team collaboration?
Yes, you can add multiple team members and you can allocate the tickets and chat inbox seperately to your team members, so your support team can collaborate on every conversation without confusion
Can I try Brand2Chat before choosing a plan?
Yes. You can explore Brand2Chat with a 15-day free trial, with no credit card required. Use the trial to see how it fits your team's customer support needs.
How do I get started with Brand2Chat on my website?
Create your Brand2Chat account, set up your workspace, and add the chat widget to your website. Customize the widget to match your brand, then invite your teammates to start handling conversations together.
Can the AI assistant answer questions using my own content?
Yes. Brand2Chat's AI assistant uses the content you provide to answer customer questions. Keep your information clear and up to date so the assistant has useful guidance about your business.
Can a customer speak to a person when they need more help?
Yes. Conversations can move from the AI assistant to your team when personal support is needed. Your teammate can see the conversation context and continue helping without asking the customer to start over.

Better support starts
with your next hello.

Bring your team, your knowledge, and your customer conversations together with Brand2Chat.

Book a demo
15-day free trial No credit card required